Frequently Asked Questions

You can shop without creating an account. However, if you register with us, you’ll enjoy the following benefits:

  • Track your orders and review past purchases
  • Request an exchange or return directly from your account
  • Save your address and card details so you can shop even quicker in future

If you‘ve forgotten your password, request a link to reset it or follow the ‘Reset Password’ instructions on the ‘Sign In’ page.

Do not worry, we have taken all measures to keep your information safe and confidential. We use the latest security and encryption techniques to ensure the security of your personal information. We ensure you that we do not sell or rent your personal information to third parties for their marketing purposes. We view the protection of users’ privacy as a very important community principle. We understand clearly that you and your information are one of our most important assets.

Once you have selected the item you liked, simply click on the “Add to Cart” tab. Your product will be added to the cart. Click on “Update the contact/ shipping details”. You will be redirected to the payment page, select the payment method and click on complete order.

Create an account / Login to your account >> Click on the Product >> Click on Add to cart >> Update the contact/ shipping details >> Click on continue to shipping >> Select payment Mode >> Click on complete order.

Just click on TRACK ORDER, enter Your order ID and Email address to get details of your orders. After your order is placed successfully you will receive a confirmation over registered email ID.

We ideally process your order within 24-48 hours and thrive to deliver the same to you within 3-5 working days.

The amount deducted gets credited back to your account within 7 working days if the order is not processed. However, we would request you to write to us at mjluxurybrand@yahoo.com, before placing your next order to avoid order duplication and we will revert back with the order details.

Yes, you can leave items in your shopping bag, however, the price and availability of these products will be reflected on a real-time basis. Also, there is a possibility that the product you loved may get out of stock.

Sorry, 😔 we cannot make any changes to your confirmed order with respect to address/ product/contact number, etc.

If your most recent order is not showing after successful payment, please do not worry, first try troubleshooting by checking your registered email ID even if you are unable to check the order details you can write to us at mjluxurybrand@yahoo.com

Sure, you can… Just add all the products you wish to buy into your shopping cart and then click on the “checkout” button.

Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered, and the shipping address. You will also be notified when we dispatch the item(s) from our warehouse with the respective tracking details via email. We ideally process your order within 24 hours and thrive to deliver the same to you within 3-5 working days.

Yes, definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’.